FREQUENTLY ASKED QUESTIONS

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About Ordering a Cake

Chocolate, Red Velvet & Vanilla

5″, 6″, 8″, 10″, 12″ & 14″.

Cream cheese, raspberry, mango, vanilla, chocolate, strawberry &  passion fruit

Yes, we carry cupcakes, cake pops, cookies, donut towers, macaroons and shooters.

Yes, sample boxes are $25 each and tasting sessions are $50 per couple.

You are able to book your wedding cake 1-2 months in advance.

Yes it’s an additional $20.00.

Yes it’s an additional $20.00.

Yes, we have a small selection available for rent.

We typically suggest ordering enough servings for 60-70% of your guests, as not everyone will take a piece of cake. If you’re going with cupcakes or other goodies, you definitely want to have over 100%, as more people are inclined to grab a couple of cupcakes or one of each type of dessert.

Yes they are! Every cake we do is completely customized. We work with you through emails, consultations, and sketches to help create your vision for your cake and make sure it’s exactly what you want. You can view some of our past work in our Portfolio and take ideas from there, or start with your own ideas!

About Pricing & Payment

Our wedding cakes are priced based on detail and servings required to serve your guests. We are also available to tailor wedding cake packages to the needs and budgets of the client. Give us a call for a FREE phone consultation!

We do not offer refunds on cake cancellations. Refunds are offered if a wedding cake is cancelled due to a family emergency or wedding cancellation.  Please email us if there is a change to your order at theboutiquecake@gmail.com

Wedding Cakes/Orders: Once the 50% deposit is made, the deposit is non-refundable. If the event is cancelled, the deposit can be turned into a credit for another Boutique custom cake/desserts in the next year following.

Bakery Cakes/Orders: We require a full week’s notice to cancel any cakes or large bakery orders.

No Show: We will call you to try and arrange an alternate pick up date. If we cannot get a hold of you and your order remains unclaimed, your credit card may be charged.

We are aware that life is unpredictable, and in the case of an extenuating circumstance please call us and we will do ourbest to accommodate!

Cake Care & Delivery

Please keep your buttercream confection refrigerated until 20 mins prior to cutting. Your cake should be cut with a hot knife to ensure perfect slices.

Please note that fondant cakes must be kept in an air conditioned area and not refrigerated until after the cake is cut to preserve it. All fondant cakes are covered in ganache and then fondant to ensure that we get the sharpest edges and survive delivery.  As a result, it is imperative that you use a good strong knife and server and ensure that they are hot (place them in hot water for at least seven minutes prior to cutting. we strongly suggest that wedding toppers not be preserved if they have spent more than three hours in the outdoors.

We also deliver all wedding cakes the cost is factored into your cake pricing.

We advise that all tiered cakes are delivered to ensure their safe arrival. Please note that the Boutique cake isn’t liable for any damages incurred once the cake leaves our custody.

Our licensed kitchen and bakery is located in Pinewood Gardens.